Where We Ship
We ship within the USA only (50 states). The rates above are flat rate per order. We have an arrive alive guarantee on our clones, which means you have 48 hours to notify us of an issue or plant death upon delivery (photo proof needed). If there is a problem, we will replace it.
To be eligible, you’ll need to provide proof of purchase (order #) and photos of the plant in current state.
To start a claim, you can contact us at firstname.lastname@example.org.
You can always contact us for any questions at email@example.com.
How Our Clones Ship
We will only ship clones on Monday, Tuesday, or Wednesday via USPS. The only exception to this will be locations near us or overnight orders.
Our clones come rooted or with root mass development at the stem in rockwool with a base Coco, pumice, rice hull medium or in rockwool only. The clone ships in a custom container with a long-lasting heat source to prevent freezing and/or plant death.
When Will My Clone Ship?
Please allow up to two business weeks from the time of payment received. We appreciate your patience as we wrangle in demand. You will receive tracking once your order ships. Please make sure to check your spam folder.